Describe a time when you complained about something

I am not much into complaining unless I have to. But, then, there come some situations when you have to complain because if you don’t, nobody will. It is like complaining in the public interest, I suppose. Anyway, the last time I complained was about 3 years ago when I stayed at a hotel, and I wasn’t thrilled with some of its services. In particular, the issues were about “unwashed” bedsheets and “irregular” housekeeping.

However, I formally complained about the issues to the hotel’s General Manager as the issues were bad enough for me, but they were even worse for a couple of sick and elderly people. They were having breathing problems due to some “damp” smell and dust mites which must have been caused by not cleaning the rooms regularly. On top of that, if you have to sleep on some “unwashed” bedsheets and blankets, becoming even sicker is the only logical conclusion.

After the complaint was made, the manager seemed to get busy with his hotel crews and staff. The manager even apologized to me, saying that he had been just too busy with some other “priorities” lately, and as a result, things had become a bit “rusty” at the hotel, much to the discomfort of its guests. However, in the end, the “hygiene” issue of the hotel was solved after my complaint, which, of course, was a good thing.

But, what I just couldn’t get out of my mind was how possibly a hotel manager could have some other “priorities” except ensuring the best services for his guests! I felt like the well-being of his hotel guests was the last thing on his mind. Besides, I also felt like I was simply being “ripped off” for the services I was provided by the hotel, which were way, way below the standards. However, the only good feeling I had, in the end, was that a problem was solved because of my initiative.

Sample Answer 2

Well, a few people used to complain about minor issues. I am not like them. I always try to be comfortable in every situation. But here I would like to talk about a time when I complained to a hotel manager about lousy food service. I will explain it briefly.

About a couple of weeks ago, I went to a restaurant for dinner with my family. I organized a party for my family members as a treat for my birthday. I had booked a family dining table in advance via phone call. We were all excited about this dinner. When we reached there, I was astounded that there were not many people available. It is a famous hotel which has been crewing with many people all the time. We sit on the chairs. We all persons ordered food according to our choice.

The food order took place at the dining table. We started to eat it. I was astonished that all food items, pizza, and french fries, were chilled. A lousy scent was coming from one food item named Rice Pudding. Besides it, no waiter gave us water with the food. I got angry.

I went into the cabin of the hotel manager and complained about the lousy quality of the food service. I told him I commonly go there to have a meal, but unfortunately, I feel shocked about this. The manager apologized to me. He came to the hotel’s kitchen and scolded all the hotel staff for the lousy food service.

He apologized to me again and again. He told the waiter to take the food back and asked them to provide good food service. The second time, the food was delicious, and we enjoyed it. After having dinner, we came back to my home.

All in all, that was when I complained about something I did not like.

Sample Answer 3

Well, A hotel lost your reservation for your vacation. You got an awful haircut at the salon. Your client missed a significant deadline. It’s normal to feel frustrated or even angry when these things happen. Well, today, I have asked to talk about a thing that I complained about something. I would like to talk about an incident that happened to me a couple of months ago. It was the time when my family and I planned our vacation for two weeks. I had paid a lot of money for a vacation abroad. So, I consulted a travel agency to discuss our flight and hotel arrangements.

But when we arrived at the airport, we discovered that the travel agency had made several mistakes with our flight and hotel arrangements. And when I realized that we couldn’t be able to arrive at our destination until the next day afternoon while we had a tour scheduled the next day morning. It made me so angry and excited about our vacation.

Furthermore, I called the travel agency consultant and talked to him rudely about this. Why did you not inform us before? But when he explained everything to me, I asked him about the alternative of it. Immediately, I felt sorry and said that I was very disappointed with the mistakes of my flight and hotel arrangements. Please understand my situation that I have a scheduled tour tomorrow morning. Could you make the necessary rectification, please? He understood my problem and started to arrange everything quickly. So, this was the thing that I had complained about.