You should spend about 20 minutes on this task.
You saw an advertisement for a tennis course in England but you have some problems and can’t stay for the whole course.
Write a letter to the course director. In your letter,
- explain your interest in the course
- describe your problems
- find out whether a refund is possible if you leave early
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Sample Answer 1:
Dear Sir or Madam,
I am Stephen Gore, writing to inquire some details about the tennis course that you conduct. I would specifically like to know your refund policy for people who cannot complete the whole course.
I have recently noticed your advertisement in a daily newspaper and as a passionate learner of this sport, I would like to get enrolled in this three-month-long program. As the course is intended for the intermediate players of tennis, it would be a good fit for me.
However, there are some issues that I would like to resolve before getting enrolled in this course. First, the timing of the course. According to the advert of yours, it is from 4:00 to 6:00 in the evening. However, I cannot join it before 5:30 pm. Is there any option to adjust the timing or date? I guess that would be necessary for learners who have full-time jobs. Besides, I will probably travel to Sydney, Australia during my course schedule and would stay there for almost two months. Considering this, can I get a refund in case I do not complete the whole course? What is the refund policy? Finally, I would request you to email the document checklists to join the course.
Thank you in advance. A prompt response would be highly appreciated.
Yours faithfully,
Stephen Gore
Sample Answer 2:
Dear Sir or Madam,
I am writing this letter in response to an advertisement, which was published online a few days ago, where it shows that your tennis academy in Nottinghamshire is offering a short tennis course for beginners.
Given how much interested I really am in becoming a good tennis player, I had naturally become very interested after seeing the word “short”. But, then my excitement died down a little after noticing that the short was not really that short after all. In fact, I would need to spend at least 4 weeks in England to finish the whole course, which could be a bit problematic since I would need to return to my country after three weeks. I have got three weeks vacation from my job which I am planning to use in learning tennis.
Therefore, I was just wondering if I would be allowed to join the course with some sort of guarantee that I would get a partial refund for my course should I go back to my country before finishing the entire course or maybe you can make a special arrangement so that I can finish it in three weeks.
I will wait for your response.
Yours faithfully,
Martin Freeman