You should spend about 20 minutes on this task.
You have just spent a weekend staying at a Hotel in London. When you get home you find that you have left a bag at the hotel. Write to the hotel manager.
In your letter,
- introduce yourself
- describe the bag and its content that you left there
- explain what you want the manager to do about it
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Sample Answer 1:
Dear Sir or Madam,
I have recently stayed at your London Hilton hotel on Park Lane and regrettably left my bag in the room I stayed in. I am writing to seek your assistance and help regarding this and I would really appreciate it if you could courier it to my home address soon.
I am Hubert Raymond, a senior executive at the Global management consulting firm McKinsey and had been to London for a business matter. I stayed at your hotel on 20th and 21st September in room 310. After I returned home to Cardiff, on 21st September, I realised that I missed a bag at your hotel.
The bag was probably placed in the cabinet beside the bed. It is a medium-size, leather made brown bag that has a large zipper on the top. It has two side pockets and the main zipper was locked. It contains a few dresses of mine, a diary, two fountain pens, a calculator, a PDA and a few important business documents. I really need my PDA and the documents for an upcoming presentation at my office.
I would highly appreciate your cooperation in sending the bag to my home address which is stated at the top of the letter. I would bear the courier cost. Please use the ‘Same Day Emergency Delivery’ service of DHL.
Thank you in advance for your kind cooperation.
Yours faithfully,
Hubert Raymond
Sample Answer 2:
Dear Sir or Madam,
I am writing to inform you that I may have left my duffel bag at your hotel before leaving the place. I am hoping that you would arrange to send the bag to my address.
To give you some information about me, my name is Howard Jackson, and I stayed at your hotel from 12th to 14th March. I stayed in room 325 on the second floor. Not sure how I forgot to pick up that bag before leaving for the airport, but by the time I realized that I did not have my duffel bag with me, I was very much on my way to Melbourne. I guess that I have left it just below the bed.
About the bag that I have left, it is a white travel bag, with two blue straps around it, and it has only a single belt to hold and carry. It is not a big bag either, and it mostly contains some important personal stuff, like an expensive hair trimmer (given to me as a gift), a Samsung smartphone and some rare pictures of my nephews and nieces.
So, please mail that bag to me as soon as you find it.
Yours faithfully,
Howard Jackson